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Dear Mr. Dupont,
We are writing to inform you of scheduled maintenance work on the fibre network in your area (Sector: Lyon 3e arrondissement).
Date: Thursday 14 August 2026 Time: 02:00 — 06:00 CEST Expected duration: approximately 4 hours Affected services: Internet, landline telephone, and NetVista TV
During this window your services may be temporarily interrupted. No action is required on your part — service will be restored automatically once the work is complete.
If you experience any issues after the maintenance window, please contact our support team at 09 70 25 25 25 (free from any French landline or mobile) or visit your local NetVista shop.
We apologise for any inconvenience and thank you for your patience. Cordialement, L'equipe NetVista Internet Ref: MAINT-LYO-2026-0814